Those of you who know me, know that I have always preached that every contact with your customer is a marketing opportunity. Keeping with that, we have created a new email contact system that will help you create these marketing opportunities or at minimum reduce returns, by providing more information to the customer. We have always sent out beautifully formatted emails for order and shipping acknowledgements, now we have added [...]
As has bee customary the last few years, the US Postal Service is increasing rates on January 27, 2013. The price for First-Class Mail single-piece letters will increase by one cent. The new 46 cent Forever stamps will allow customers to mail letters to any location in the United States. Forever stamps are good for mailing a one-ounce letter anytime in the future regardless of price changes. Highlights of the [...]
For many years we have been using either FedEx or UPS Next Day Service, ignoring the US Postal Service Express Mail. Recently we took another look at Express Mail and we were surprised at the competitive rates offered, typically less than either UPS or FedEx. Express Mails strong point is that there is no Fuel Surcharge and no Dimension Weight rating. The fuel surcharge for both FedEx and UPS change [...]
Back-To-Work Legislation was passed by the Canadian Government late Sunday night. Canadian Postal employees will be back on the job beginning Monday June 27, 2011, at 8:30 p.m. Canadian Postal deliveries will probably be slow for a few days because of the large volume of mail that had been held due to the strike.
Looks like the Canadian Parliament is set to to intervene in the strike / lockout. Look for this to be resolved by the end of June or shortly thereafter.
With the Canada Post lockout and without mail service in Canada, it looks like the Canadian government is going to step in. It could take the Canadian legislature about a week to pass new legislation to end the Canadian postal dispute.
I'm getting weary of writing about the Canadian Postal Service but it is affecting companies in the US, so we have to keep an eye on it. The Canadian Postal workers union is now doing rotating strikes, where workers strike for 24 hours at a time rotating from city to city. The problem for the postal workers is that Canadians have cut back in using the postal service and now [...]
With the Canadian Postal strike most likely starting Thursday, June 2nd and with the rising Fuel Surcharge it will be significantly more expensive to ship packages to our neighbors up north. UPS has announced an increase in the Fuel Surcharge on June 6th for ground shipments to 9.5% and Air shipments to 16%, FedEx will match the 9.5% for ground but increases air shipment fuel surcharge to 16.5%. Unfortunately you [...]
Now is the time to make provisions for alternate shipping carrier into Canada. The Canadian Union of Postal Workers (CUPW) gave a 72-hour strike notice yesterday, which will begin at 11:59 EDT on Thursday, June 2 if the Canada Post does not submit to certain provisions demanded by the CUPW. This type of notice is legally required of an intention to strike. According to Post & Parcel, the 48,000 CUPW [...]
I don't want to be an alarmist but if you have not made provision for an alternate shipping method for orders going to Canada, this may be a good time. Talks continue between Canada Post and postal workers, but a disruption in service is looking more possible with each passing day. If there's a strike or lockout, delivery could stop as early as Monday.