Order Email contact

Those of you who know me, know that I have always preached that every contact with your customer is a marketing opportunity. Keeping with that, we have created a new email contact system that will help you create these marketing opportunities or at minimum reduce returns, by providing more information to the customer. We have always sent out beautifully formatted emails for order and shipping acknowledgements, now we have added [...]

By |2013-12-27T15:36:47+00:00December 27th, 2013|Categories: Fulfillment Services|0 Comments

US Postal Service increases rates again

As has bee customary the last few years, the US Postal Service is increasing rates on January 27, 2013. The price for First-Class Mail single-piece letters will increase by one cent. The new 46 cent Forever stamps will allow customers to mail letters to any location in the United States. Forever stamps are good for mailing a one-ounce letter anytime in the future regardless of price changes. Highlights of the [...]

By |2013-01-15T14:50:18+00:00January 15th, 2013|Categories: Fulfillment Services, Shipping|0 Comments

Overnight Delivery Service

For many years we have been using either FedEx or UPS Next Day Service, ignoring the US Postal Service Express Mail. Recently we took another look at Express Mail and we were surprised at the competitive rates offered, typically less than either UPS or FedEx. Express Mails strong point is that there is no Fuel Surcharge and no Dimension Weight rating. The fuel surcharge for both FedEx and UPS change [...]

By |2011-07-27T12:13:48+00:00July 27th, 2011|Categories: Fulfillment Services, Shipping|0 Comments

Rotating Postal Strike in Canada

I'm getting weary of writing about the Canadian Postal Service but it is affecting companies in the US,  so we have to keep an eye on it. The Canadian Postal workers union is now doing rotating strikes, where workers strike for 24 hours at a time rotating from city to city. The problem for the postal workers is that Canadians have cut back in using the postal service and now [...]

By |2011-06-08T15:16:24+00:00June 8th, 2011|Categories: Fulfillment Services, Shipping|0 Comments

Fuel Surcharge continues to rise

With the Canadian Postal strike most likely starting Thursday, June 2nd and with the rising Fuel Surcharge it will be significantly more expensive to ship packages to our neighbors up north. UPS has announced an increase in the Fuel Surcharge on June 6th for ground shipments to 9.5% and Air shipments to 16%, FedEx will match the 9.5% for ground but increases air shipment fuel surcharge to 16.5%. Unfortunately you [...]

By |2011-06-01T07:07:55+00:00June 1st, 2011|Categories: Fulfillment Services, Shipping|0 Comments

Canadian Postal Workers vote to strike

Now is the time to make provisions for alternate shipping carrier into Canada. The Canadian Union of Postal Workers (CUPW) gave a 72-hour strike notice yesterday, which will begin at 11:59 EDT on Thursday, June 2 if the Canada Post does not submit to certain provisions demanded by the CUPW. This type of notice is legally required of an intention to strike. According to Post & Parcel, the 48,000 CUPW [...]

By |2011-06-01T06:43:25+00:00June 1st, 2011|Categories: Fulfillment Services, Shipping|0 Comments

Canadian Mail deliveries may stop on Monday

I don't want to be an alarmist but if you have not made provision for an alternate shipping method for orders going to Canada, this may be a good time. Talks continue between Canada Post and postal workers, but a disruption in service is looking more possible with each passing day. If there's a strike or lockout, delivery could stop as early as Monday.

By |2011-05-25T21:05:11+00:00May 25th, 2011|Categories: Fulfillment Services, Shipping|0 Comments