Independence Day (4th of July)

Even though his year, the 4th of July falls on a Saturday, some companies are closed the 3rd or the 6th of July. Fulfillment Express, Inc. is working today (Friday) and Monday July 6th. This deprives our employees of a paid holiday, but the show must go on and orders have to be shipped. We will compensate our employees for their diligence and dedication of working both days and continuing [...]

By |2020-07-03T12:54:21+00:00July 3rd, 2020|Categories: Uncategorized|1 Comment

Update on the Covid-19 Virus

Fulfillment Express, Inc. is still open for business! On March 19, 2020, the Department of Homeland Security, Cybersecurity and Infrastructure Security Agency (C.I.S.A.) released the Memorandum on Identification of Essential Critical Infrastructure Workers During Covid-19 Response. It stipulates that workers in the Transportation and Logistics industries are considered essential and explicitly lists “Postal and shipping workers, to include private companies.”  California Governor Newsom on the same day verified and cited the exact C.I.S.A Memorandum to be followed [...]

By |2020-03-20T12:08:15+00:00March 20th, 2020|Categories: Fulfillment Services, Uncategorized|0 Comments

Exporting to Canada

Understanding the Pre-arrival Review System If you ever have to export your product(s) to Canada, read the article below, or you can just have us do it for you! The Pre-arrival Review System (PARS) allows customs brokers to submit release information (provided by the importer and carrier) to the Canada Border Services Agency (CBSA) for review and processing before the goods arrive in Canada. This speeds up the release or [...]

By |2017-09-27T15:01:47+00:00September 27th, 2017|Categories: Uncategorized|0 Comments

Shippers suspend weekend cargo loading at U.S. West Coast ports

This is a reprint of an article from Reuters, that points to the recent problems at the West Coast Ports. We have experienced a significant slow down in getting containers out of the harbor. Hopefully this gets settled soon. (Reuters) - The loading and unloading of freighters will be suspended at all 29 U.S. West Coast ports this weekend, shipping companies said on Friday, citing chronic cargo backups that the [...]

By |2015-02-09T15:41:01+00:00February 9th, 2015|Categories: Uncategorized|0 Comments

Being a US Employer in 2013

Being an employer today is more difficult then ever. I remember when I started my first business in 1981, we would simply interview the prospective employee and perhaps gave them a  qualifying test and if we liked them and they passed the test, they were hired. If it was a responsible position we would get and check their references.  Now twenty some years later the process is incredible compounded.  As [...]

By |2013-05-29T17:02:59+00:00May 29th, 2013|Categories: Uncategorized|0 Comments

RealNetworks’ “Free Trial” Charges Result in $2.4 Million Washington AG Settlement

This is an interesting article and will affect a number of people who use the pre-checked buttons at checkout time as well as the free-to-pay conversions orders where the terms are not clearly disclosed. This settlement is limited to the state of Washington, but the FTC has been very proactive in this area as well. --------------------------------------------------------------------------------------------------------- On May 24, Seattle-based RealNetworks, an internet media company that provides streaming content, agreed [...]

By |2012-05-31T16:06:17+00:00May 31st, 2012|Categories: Uncategorized|0 Comments

What’s so difficult about International shipments?

Harmonized System (HS) classification numbers & Schedule B numbers What are they & why do I need them? By Karen Hanlan In the years since I began working here at Fulfillment Express, I have prepared thousands of International shipments for our various clients, and many times  I’ve had to ask a client what the Schedule B number is for their product, only to hear “What’s a Schedule B number?”.  So [...]

By |2011-03-14T13:48:36+00:00March 14th, 2011|Categories: Uncategorized|0 Comments

Additional Increases in Fuel Surcharge

As expected, UPS, FedEx and DHL will once again increase their Fuel Surcharge. Starting March 7th the Fuel Surcharge for air shipments will increase to 11% and ground shipments fuel surcharge will increase to 6.5%.  As the unrest continues in the Middle East we will continue to see the rise in the per barrel price of oil; which will immediately be reflected in the price you pay for gasoline at the [...]

By |2011-02-28T09:38:33+00:00February 28th, 2011|Categories: Shipping, Uncategorized|0 Comments

Customer Service

In the early 2000's I wrote a weekly Newsletter and in researching for a subject for this blog I came across an article on customer service that I wrote in August of 2002. Amazingly nothing much has changed except the part that I added on order retention. I thought it was interesting enough to re-publish with the addition. Customer Service used to be much simpler. This was primarily because most [...]

By |2011-02-21T17:30:08+00:00February 21st, 2011|Categories: Fulfillment Services, Uncategorized|0 Comments