About Dieter Ammann

Dieter Ammann, Founder Fulfillment Express, Inc.

Survivor of the Fastest Learner

Thanks to Ed Strachar who was the first to heed my call for an article of interest for this blog. Ed is the Author of Reading Genius and other Self – Development Courses. Check out his website at www.readinggenius.com. The Wave of the Future is Key information for Investors and Businesses Alike. The world is changing. Faster than ever before. This is no secret. Whether you look to Official [...]

By |2011-02-22T09:08:36+00:00February 22nd, 2011|Categories: Guest Blogger|0 Comments

Customer Service

In the early 2000's I wrote a weekly Newsletter and in researching for a subject for this blog I came across an article on customer service that I wrote in August of 2002. Amazingly nothing much has changed except the part that I added on order retention. I thought it was interesting enough to re-publish with the addition. Customer Service used to be much simpler. This was primarily because most [...]

By |2011-02-21T17:30:08+00:00February 21st, 2011|Categories: Fulfillment Services, Uncategorized|0 Comments

Discussion of Fuel Surcharges

I just read an interesting article written by Ron Grossman that I thought would be worth publishing here. Fuel Surcharges: Are You Overpaying? By Ron Grossman, PMC, PCMH, CISCM, CEPP, Principal of Argee Logistics LLC Most of us are familiar with the typical fuel surcharge formula - a percentage of the basic freight charge is added to the freight bill. The question is: “Is there any logic to that formula?” [...]

By |2011-02-10T12:06:56+00:00February 10th, 2011|Categories: Shipping|0 Comments

WestPack Tradeshow

Josh Farrell our Director of Operations and I went to the WestPack trade show yesterday at the Anaheim, Convention Center, what a confusing event. Each year they seem to be adding additional industries to this event. Now WestPack is almost non-existing, mixed in with seven other industries, mostly not related to our industry. We used to attend this show yearly to see what's new in the packaging industry, but this [...]

By |2011-02-10T11:54:45+00:00February 10th, 2011|Categories: Conventions|0 Comments

Higher Fuel Surcharge for UPS, FedEx and DHL

As fuel prices climb higher each day we are once again seeing an increase in the Fuel Surcharge by the major three carrier, UPS, FedEx and DHL. Fuel surcharges will be raised tomorrow, February 7, 2011 for Ground shipment from 5.5% to 6% and for Air and International Air shipments from 9% to 10%.

By |2011-02-06T20:54:16+00:00February 6th, 2011|Categories: Shipping|0 Comments

New Production Coordinator at Fulfillment Express, Inc.

Kathryn Ammann, President of Fulfillment Express, Inc. announced on January 19, 2011 the appointment of Antoinette Viramontes to the newly created position of Production Coordinator.  Antoinette who is a 5 year veteran with the company, will assume this position in addition to her job as Client Account Executive.

By |2011-01-22T16:00:25+00:00January 22nd, 2011|Categories: Employees|0 Comments

Welcome to the FEX Blog

Welcome to the NEW Blog for Fulfillment Express, Inc. The information that you will find here is unique to the Fulfillment / Shipping / Logistics industry. This blog is written by Dieter Ammann, the founder of Fulfillment Express, Inc. and a veteran of almost 20 years in the industry. You can reach Dieter at (800) 700-9295 or via email at info@fex.com. Happy New Year and to welcome the new year, [...]

By |2011-01-19T13:07:28+00:00January 19th, 2011|Categories: Shipping|0 Comments